FAQs
Share
Frequently Asked Questions (FAQs)
1. How can I place an order?
Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the steps to complete your purchase securely.
2. What payment methods do you accept?
We accept major payment methods including UPI, Credit Cards, Debit Cards, Net Banking, and Cash on Delivery (where available).
3. How long does delivery take?
Most orders are delivered within 3–10 business days, depending on your location and product availability.
4. How can I track my order?
Once your order is shipped, you'll receive a tracking number via email or SMS to monitor your delivery status.
5. Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected products and locations.
6. Can I cancel my order?
Orders can usually be cancelled before they are shipped. Contact our support team as soon as possible for assistance.
7. What if I receive a damaged or incorrect item?
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item.
8. What is your return policy?
Eligible products can be returned within the return period mentioned on our Return & Refund Policy page.
9. How will I receive my refund?
Approved refunds are processed back to the original payment method or through an alternative method for COD orders.
10. Is my payment information secure?
Yes. We use secure payment gateways and industry-standard encryption to protect your personal and payment information.
11. Do I need to create an account to place an order?
No, you can place an order as a guest. However, creating an account helps you track orders and manage purchases more easily.
12. How can I contact customer support?
You can reach us through email, phone, or the Contact Us page. Our team will be happy to assist you.